The Psychology of Line Cutters
The Psychology of Line Cutters When we see someone abruptly cutting into a long line at a subway platform or a bus stop, we feel far more than mere annoyance—we feel genuine anger. When you say, "Please wait in line, " and they lash out screaming, completely losing their temper, it becomes utterly exhausting. You might even regret speaking up, thinking avoidance would have been the wisest choice. Yet, staying silent makes them believe their behavior is accepted, and they will undoubtedly do it again—so letting it slide feels wrong. "Getting angry means losing. Lower your voice, speak slowly..." you resolve, holding back your frustration. "What on earth are they thinking?!" Social psychologists around the world have examined the behavior and psychological mechanisms of line cutters. First, in 2004, Professor W. Keith Campbell of the Department of Psychology at the University of Georgia posited that the primary driver behind this mindset is a sense of ...